WHAT ELA DOES
Features
One assistant. Optional modules, configured for your clinic.
AI Voice
Every call gets answered, even when reception is busy or the clinic is closed. Ela speaks naturally, in the patient’s language, with a voice chosen for your clinic’s identity, and can handle several conversations at once.
Configuration requiredHow it works
- 1The patient calls the clinic’s number and Ela answers right away.
- 2It understands the reason for the call and answers from clinic-approved information.
- 3When a person is needed, it transfers the call or leaves the team a clear summary.
“Hello, you’ve reached Aurora Clinic, this is Ela. How can I help?” The patient wants a dental appointment; Ela notes the service, preferred time and phone number.
What’s included
Incoming calls
Simultaneous conversations
Configurable 24/7 coverage
Multilingual communication
Configurable voices
Human handoff