Every Life, Assisted.
ElaOverview
Get started
AVAILABLE NOW · FOR CLINICS

Ela. The AI medical assistant for clinics.

Every Life, Assisted.

Closer to patients. More time for your team.

Ela is the AI medical assistant for clinics. She answers patients by phone and WhatsApp 24/7, handles appointments and tells your team exactly what to do next.

Get started with ElaExplore Ela
  • AI voice
  • Appointments
  • 80+ languages
NexAi AgencyDeveloped by NexAi Agency

Figures from published deployments of AI voice assistants in healthcare, not from Ela clients.

GET STARTED

Made for private clinics and medical practices: dental, aesthetic and plastic surgery, dermatology, gynecology, physiotherapy, family medicine and multi-specialty clinics. We configure Ela for your clinic and switch it on together.

AI Voice

Ela answers the phone in the voice your clinic chose, understands why the patient is calling and helps them or hands them to the team.

Learn more

Appointments

Offers slots and handles bookings, rescheduling and cancellations, directly through an integration or with reception confirming.

Learn more

WhatsApp assistant

MODULE

Answers text and voice messages on WhatsApp, takes appointment requests and passes on to the team anything beyond the approved limits.

Learn more

Confirmation calls

MODULE

Ela calls patients before their appointment to confirm, logs the answer and alerts the team when something needs attention.

Learn more

Clinic knowledge

Answers only from clinic-approved information: hours, services, procedure preparation and aftercare.

Learn more

Clarity for your team

Conversations, appointments and follow-ups in one place, with reports by hour and channel.

Learn more
FOR CLINICS AND BUSINESSES READY TO AUTOMATE COMMUNICATION AND BOOKINGS
0+

calls at the same time. No busy tone, no waiting line. Every patient gets an answer, even at peak hours.

0+

languages. Ela answers in the patient's language and switches automatically, so foreign patients are helped just as well as Romanian ones.

0/7

Evenings, weekends, holidays. Ela never takes a break.

0

missed calls. Every call is answered and every conversation lands in your dashboard.

Natural voice, built for medical conversations: calm, clear and respectful.

MADE FOR YOUR CLINIC, NOT FOR EVERY CLINIC

Ela works the way your clinic works.

Before launch, we configure Ela together with your team. She speaks about your clinic, your doctors and your procedures — nothing generic.

Ela configuration
  • Clinic name
  • Doctors
  • Procedures
  • Instructions
  • Voice
  • Languages
  • Rules
  • Dashboard with your logo
  • Medical software integration

Your doctors and procedures

Ela knows who does what and which consultations you offer.

Your instructions

Answers before and after procedures come only from your written instructions.

Your rules

Working hours, transfers, what Ela says and what she never says.

Your appointment style

Ela books directly, or notes the request for your team.

Your voice

Choose from several voices, or clone a real voice from your team with written consent.

Your languages

The languages your patients actually speak.

Your dashboards

Your logo, your team, the charts you care about.

Your updates

New procedure or new doctor? We update Ela for you.

HOW PRICING WORKS

Simple pricing, no surprises.

Every clinic is different, so we don't sell a one-size package. The price has two parts, and you know both before you sign.

One-time setup

We configure Ela for your clinic: knowledge, rules, voice, integration with the medical software you already use, testing and training for your team. The setup is calculated after a free discovery call, based on how much work your clinic actually needs.

Monthly license

Like professional software: a fixed monthly license based on your call volume. It includes Ela's phone number, the AI and the voice, a monthly package of call minutes, your personalized dashboards and monthly maintenance hours.

  • Fixed price for the whole contract
  • Minute alerts at 80% and 100%
  • Ela never stops answering, even if you go over
  • Upgrade anytime
  • All invoices in your dashboard

Need more? Add modules anytime: WhatsApp assistant, appointment confirmation calls, extra locations.

Get your personalized offerFree discovery call · personalized offer after the call
WHAT'S INCLUDED
  • Dedicated phone number
  • 7+ simultaneous calls
  • 80+ languages
  • Medical safety rules and emergency routing
  • Personalized dashboards with your logo
  • Summaries, transcripts and recordings
  • Monthly maintenance by our team
  • Hosting, security and updates
  • GDPR data processing agreement (DPA)
LICENSES

Choose your license

One license per clinic, fixed for 12 months. Every license includes Ela's own phone number, 80+ languages, appointment handling, urgent-case routing, your personalized dashboard and all AI, voice and phone costs.

Choose your license
Compare licensesPrices in EUR, excluding VAT.
  • Fixed for 12 months
  • AI and phone costs included
  • 80+ languages
StartSmall practice€149/ month + VAT
Clinic15–25 calls a day€315/ month + VAT
GrowthBusy clinic€695/ month + VAT
PlusMulti-site clinics€1,090/ month + VAT
EnterpriseHospitals and networksCustompriced for your network
Capacity
Call minutes per month3001,2503,7507,500Custom
Calls at the same timeup to 3up to 7up to 10up to 20Custom
Dashboard users1310UnlimitedUnlimited
Locations11up to 3up to 5Unlimited
Care & support
SupportEmailPriorityPriorityDedicatedDedicated, SLA
Maintenance & updatesIncludedIncludedIncludedIncludedIncluded
Always up to date with your clinicIncludedIncludedIncludedIncludedIncluded
Latest AI technologyIncludedIncludedIncludedIncludedIncluded
Monthly performance reportNot includedIncludedIncludedIncludedIncluded
Monthly review callNot includedNot includedIncludedIncludedIncluded
Dedicated account managerNot includedNot includedNot includedIncludedIncluded
StartSmall practice€149/ month + VAT
Capacity
Call minutes per month
300
Calls at the same time
up to 3
Dashboard users
1
Locations
1
Care & support
Support
Email
Maintenance & updates
Included
Always up to date with your clinic
Included
Latest AI technology
Included
Monthly performance report
Not included
Monthly review call
Not included
Dedicated account manager
Not included
Clinic15–25 calls a day€315/ month + VAT
Capacity
Call minutes per month
1,250
Calls at the same time
up to 7
Dashboard users
3
Locations
1
Care & support
Support
Priority
Maintenance & updates
Included
Always up to date with your clinic
Included
Latest AI technology
Included
Monthly performance report
Included
Monthly review call
Not included
Dedicated account manager
Not included
GrowthBusy clinic€695/ month + VAT
Capacity
Call minutes per month
3,750
Calls at the same time
up to 10
Dashboard users
10
Locations
up to 3
Care & support
Support
Priority
Maintenance & updates
Included
Always up to date with your clinic
Included
Latest AI technology
Included
Monthly performance report
Included
Monthly review call
Included
Dedicated account manager
Not included
PlusMulti-site clinics€1,090/ month + VAT
Capacity
Call minutes per month
7,500
Calls at the same time
up to 20
Dashboard users
Unlimited
Locations
up to 5
Care & support
Support
Dedicated
Maintenance & updates
Included
Always up to date with your clinic
Included
Latest AI technology
Included
Monthly performance report
Included
Monthly review call
Included
Dedicated account manager
Included
EnterpriseHospitals and networksCustompriced for your network
Capacity
Call minutes per month
Custom
Calls at the same time
Custom
Dashboard users
Unlimited
Locations
Unlimited
Care & support
Support
Dedicated, SLA
Maintenance & updates
Included
Always up to date with your clinic
Included
Latest AI technology
Included
Monthly performance report
Included
Monthly review call
Included
Dedicated account manager
Included

Setup · paid once

From €2,300 + VAT

Tailored to your clinic. The final price depends on the modules and functionality you choose — WhatsApp assistant, medical software integration, calls to patients.

Extra minutes · only if needed

€0.21 / minute + VAT

Ela never stops answering. You get alerts at 80% and 100%; extra minutes appear on the next invoice.

Get started with ElaLimited onboarding spots each month.
ELA NOTES

Built around your clinic.

01

Listen to Ela’s voices

Female and male voices in Romanian and English, with different accents and styles. Listen to the samples without an account and choose the one that fits your clinic; you can even have a familiar voice, cloned with written consent.

Open the voice studio
02

A workflow, not a generic promise

From the first call to the outcome, every step is built around how your clinic works: what Ela answers, when it books directly, when it sends the request to reception and who gets notified.

See how it works
03

Confirmations by call, not lost messages

Before the visit, Ela calls the patient, confirms, reschedules or cancels and informs the team. Reception no longer makes dozens of calls a day, and freed slots can go to other patients.

About confirmation calls
04

Administrative communication. Human medical decisions.

Ela does not diagnose or prescribe. It answers only from clinic-approved information, and urgent situations follow the escalation rules agreed with your team.

About safety
WHY ELA

Every Life, Assisted.

Behind every call is a person. Behind every message is a need. Ela helps clinics stay responsive, organized, and connected, so their teams can focus on the people who matter most.

We ask for clinic business information only, not patient medical records. Privacy

Every Life, Assisted.Developed by NexAi Agency